Patient Services

About Patient Services

The University Health Services Patient Services office serves as a hub for resources in coordinating students' mental and physical health care needs, offering support with appointment scheduling, referrals, health records, insurance guidance, and billing information. We also help students navigate the university health insurance plan and ensure they receive appropriate, confidential, and comprehensive health care. By streamlining access to services and providing personalized support, Patient Services aims to create the best possible patient experience for every student.

Resources

• Appointment Scheduling: learn more about appointments
• Patient Registration
• General Information/Customer Service
• Patient Eligibility Verification: learn more about student eligibility to utilize University Health Services
• Referral Coordination
• Health Record Requests: learn more about health records
• Documentation Support
• Service charges: learn more about charges & fees
• Insurance: learn more about health insurance
• Patient Feedback/Communication
• Coordination of Transfer of Care
• Campus Resource Liaison
• Community Resources
• Administrative & Operational Support

Leadership

Brittany Pekar
Associate Director, Patient Services