Frequently Asked Questions
University Health Services supports student physical and mental health to promote a successful academic experience at Texas A&M University. Information regarding frequently asked questions may be accessed below. Please call 979.458.4584 for additional support.
The preferred method is to have charges transferred to the student account and paid via the Howdy Portal. If a student has questions on using a Health Savings Account (HSA), please contact Patient Services at (979) 458-8310.
Patient Services is available to assist students and parents with questions about charge inquiries. As a reminder, a student’s medical information, including billing, is confidential and a release may be necessary for University Health Services to discuss specific information.
Students can receive a copy of their medical records by completing the Medical Records Release form. Please note that a processing fee may apply.
The university views class attendance as an individual student responsibility. Students who are requesting an excused absence are expected to uphold the Aggie Honor Code and Student Conduct Code (See Rule 24). University Health Services medical clinicians follow Texas A&M University Student Rule 7, “Attendance,” regarding medically indicated absences from class. Students may receive a confirmation of their visit after an appointment with one of the University Health Services clinicians. Granting an excused absence falls within the purview of, and at the sole discretion of, the faculty.
University Health Services medical providers employ a comprehensive range of interventions, including medication recommendations, counseling, and therapeutic lifestyle medicine. This encompasses healthy nutrition, physical activity, restorative sleep, avoidance of risky substances, stress management, and fostering healthy social connections, which may include the use of emotional support animals in residences. These interventions are integral to our overall therapeutic approach and necessitate regular, ongoing care. Schedule an appointment with a medical provider for more information.